The LockLizard keystore is the history of all licenses registered on the device. You may need to remove the keystore if there is a problem with license registration or the keystore has become corrupted.

For PC:

  1. Go to your Start menu.
  2. Search for "keystore."
  3. Click the "Remove Keystore" option.

For Mac:
  1. Open LockLizard Safeguard Viewer from your Applications.
  2. Click the LockLizard Safeguard Viewer menu item at the very top of the screen.
  3. Click "Remove keystore."

Please note that you will need to re-register your license after removing the keystore to regain access to your digital files. You can do that by following the instructions here: How do I register my license?